Negotiations
What is negotiation? How do hostage negotiators for the FBI negotiate? Chriss Voss - A former international hostage negotiator for the FBI offers a new, field-tested approach to high-stakes negotiations in Never split the difference . Conflict is inevitable. To be adequately skilled and equipped to negotiate your needs and desires from others is a critical and necessary skill. There has been a lot of books about negotiation, like the famous business book Getting to yes, However, in this book, the author address negotiation from a different, field-tested approach. Psychologists show that humans are very irrational and emotional beasts. Humans suffer from cognition biases (loss aversion, frame effects,...) Chriss allocates immense energies towards entering and understanding the emotional and psychological dimensions of others. Negotiation: The art of letting someone else have your way. Very unpredictable. Serves two distinct, vital life functions: (1) Informa...